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Terms of service

Operator and acceptance

ROADVORA is operated by Po Yue International Trade Co., Limited, Hong Kong company no. 80099916. By using this website or placing an order, you agree to these Terms of Service and the policies linked from checkout. If you do not agree, do not use the service.

Products and responsible use

We aim to describe each V02 configuration accurately. Product photography may show the V02 Max configuration; the selected variant, title and included-kit description at checkout determine what is supplied. Vehicle and tire compatibility remain the customer’s responsibility. ROADVORA products are roadside aids and do not replace safe driving, professional recovery, vehicle maintenance or emergency services.

Orders, prices and payment

Prices are shown in the currency displayed at checkout. An order is accepted only after payment authorization and order confirmation. We may cancel or contact you about an order affected by suspected fraud, an obvious pricing error, an unavailable destination, a carrier restriction or incorrect customer information. Any cancellation by us is refunded to the original payment method.

Shipping, returns and warranty

Our Shipping Policy, Return Policy and Warranty Policy form part of these terms.

Website use and intellectual property

You may use the website for lawful personal shopping and support purposes. ROADVORA names, page design, copy, photography and other original content may not be reproduced or exploited without permission, except where law permits.

Liability and consumer rights

To the fullest extent permitted by law, ROADVORA is not responsible for indirect or consequential loss arising from misuse, incompatible use, failure to maintain a vehicle, or reliance on the product as a substitute for professional or emergency assistance. Nothing in these terms excludes liability or consumer rights that cannot lawfully be excluded.

Governing terms and contact

These terms are governed by the laws of Hong Kong, without removing any mandatory protection available to a consumer in their place of residence. Questions may be sent to info@roadvora.com or WhatsApp +86 157 1376 1524.