ROADVORA currently offers free tracked shipping to destinations accepted at checkout. Available destinations can change because carrier and lithium-battery transport rules differ by market.
US orders allocated to our New York fulfillment partner are estimated to arrive in 3–5 business days. If New York allocation is unavailable, the order dispatches from Hong Kong with an estimated 7–10 business day delivery window. These are estimates rather than guaranteed delivery dates.
Transit times vary by country, carrier capacity, customs and product configuration. Contact us before ordering if you need confirmation for a specific destination or date. Import duties, taxes or clearance charges imposed by a destination authority are the customer’s responsibility unless checkout expressly states otherwise.
Tracking is sent to the email used at checkout after dispatch. Review the shipping address before payment and contact us immediately if it is incorrect. We cannot guarantee an address change after carrier handoff.
Weather, customs, security screening and carrier disruption can affect delivery. If tracking stops updating or a parcel arrives damaged, contact ROADVORA with your order number so we can open a carrier investigation and arrange the appropriate resolution.